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FAQ
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How do I contact customer support?We are happy to answer any questions you may have. Please contact customer service HERE
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How much does shipping cost?Shipping costs will vary depending on the shipping destination and the number of items that you purchase
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Modifying or changing an orderI’d like to modify my order. Because our orders are custom produced, we offer address changes for a short period of time after your order is placed. I’d like to cancel my order. Because our orders are custom produced, we offer order cancellations for a short period of time after your order is placed. I'd like to return or replace my order We stand behind our quality and offer a 100% quality guarantee on any items purchased from our store. Please review our Returns & Exchanges HERE
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What payment methods do you accept?We currently accept the following forms of payment: Credit Cards: We accept Visa, American Express, Mastercard, and Discover Debit Cards: We accept debit cards featuring the Mastercard or Visa logo. If you’re paying with a pre-paid debit card, you must register them before using them for online purchases. You can do this by following instructions on the card or contacting their own support teams. PayPal: PayPal allows members to have a personal account linked to any bank account or credit card for easy payment at checkout. Sofort: Sofort allows European customers to use their online banking details as a payment method. It is available in the following European countries: Austria, Belgium, Czech Republic, France, Germany, Hungary, Italy, Netherlands, Poland, Slovakia, Spain, Switzerland and UK. This payment method is only available to customers shipping to the eurozone. GiroPay: GiroPay enables online customers in Germany to pay via direct bank transfer. This payment method is only available to customers shipping to the eurozone. SEPA: SEPA enables one-click payment via direct debit for consumers in the eurozone. This payment method is only available to customers shipping to the eurozone.
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